The effects of cognitive- and affective-based trust on students’ knowledge sharing and learning performance during the Covid-19 pandemic

Muhammad Ishaq Shamad, Harmita Sari, Marsus Suti, Junaidi Junaidi, Nurjannah Nurjannah, | |

Abstract


This study examined the effects of cognitive and affective-based trust on knowledge sharing among students, which influences learning performance during the COVID-19 pandemic. A survey was conducted with 730 participants, and analysis was carried out using structural equation modeling (SEM) based on the uses and gratifications (U&G) theory. The results showed that cognitive and affective trust significantly affects students’ knowledge sharing behavior on Facebook, which further influences learning performance. This study also showed that social media had become a tool for social interaction and learning, which is crucial to students during the COVID-19 pandemic.

https://doi.org/10.34105/j.kmel.2023.15.017


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Laboratory for Knowledge Management & E-Learning, The University of Hong Kong